Shipping And Handling
Delivery is free to addresses in the United Kingdom on orders over £20 in value
Orders under £20 are charged at £2.50 for delivery to all UK destinations.
For destinations outside the UK the following charges apply:
North America £6.50
Rest of World £9.50
All products ordered from Power Health shall be sent to you via Royal Mail (occasionally a commercial courier service may be used instead).
Delivery charges vary according to the destination and weight of your parcel. If the cost of sending your parcel exceeds the standard charge we have implemented for your region, we may email you with a revised cost which we request you pay before we despatch your order.
We endeavour to despatch orders within 5 working days. If for some reason this is not possible we will notify you via email.
If, for some reason we are unable to supply a particular item, we will notify you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
Should you still wish to order the item, we will hold your order on file and despatch it as soon as it becomes available. The item will be charged at the time you place the order, but there will only be one delivery charge.
All prices are quoted in pounds sterling (£) and include Value Added Tax (VAT) at UK rates.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Power Health Products Ltd does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, & to store delivery addresses if the address book is used in My Account.
You may cancel your contract with Power Health for the goods you order anytime up to 14 days following despatch of the goods from our stores. To cancel your contract you must you must give written notice to Power Health by hand or post, fax or email.
If you have received your goods prior to cancelling your contract, then you must send these back unopened, and in the condition in which you received them, to us at your own cost. Once you have returned the goods, Power Health will refund or re-credit you within 30 days of receiving the returned goods for any sum that has been paid by you or debited from your credit card for the goods.